Many of our clients have stuck with us for years, and there's a method behind the madness: we evolve with you.
Each client is assigned a dedicated Relationship Manager who gets to know the nitty-gritty of your business. Their chief responsibility is to ensure that processes run smoothly and that employees, both current and former, enjoy a world-class experience.
ThrivePass is first and foremost a technology company. We solve challenges with technology rather than error prone, manual processes. Our technologies seek to make managing and using benefits as simple as possible.
Throughout the plan year, we educate members without burdening them with administrative minutiae. Communication comes personalized, its contents written in plain English.
Minimizing confusion by making enrollment and Pre-Tax account management simple. We also offer an array of self-service tools users can access on a web browser or iOS or Android devices.
Our top priority is every employer's complete satisfaction throughout their customer journey. Implementations, renewals, and anything in between—we're committed to providing outstanding service and administration.