About ThrivePass

ThrivePass' purpose is to empower employees to thrive. Our holistic benefits suite is designed to support employee wellbeing throughout their lifecycle within an organization. We value our employees, their contributions, and strongly believe in employee development. Everything we do is tied to our CARE values: Courageous, Authentic,Resourceful and Excellent. Performance at ThrivePass is measured by embodiment of our CARE values and the accomplishment of quarterly Big 3 goals.

Our Why

We empower our clients, and their employees, to Thrive through the personalization of employee benefits and data-driven insights.

About the Role.

The purpose of this role is to analyze, test and maintain electronic data interchange across ThrivePass products and systems. The EDI Specialist is responsible for the set-up and maintenance of new and existing vendor and carrier connections. In addition, the role supports in the design and implementation of partnership integrations.

• Consistently hit quarterly goals while embodying our CARE values.
• Analyze and design benefit files including, but not limited to, ANSI X12 834 file specifications.
• Capture and document business and functional requirements, perform analysis, and testing.
• Manage and maintain an active pipeline of 30+ file integration projects within established SLAs.
• Ensure elected EDI (Electronic Data Interchange) offering adheres to client’s needs and regulatory requirements.
• Work directly with carriers and vendors to review requirements, coordinate testing, and ensure files are production ready.
• Troubleshoot and support client and partner inquiries regarding existing EDI andAPI integrations.
• Use available configuration tools in proprietary middleware software to build file process automations.
• Partner with internal development team to build new, complex file automations and set up SFTP exchange.
• Participate in sustainment responsibilities, such as production monitoring, file maintenance, and tracing where files are in the EDI lifecycle.
• Resolve issues and complications, answers customer questions and identify patterns or trends with problems and recommend prompt solutions.
• Provide technical expertise and support to other colleagues in the business by providing recommendations on problem resolution when they arise.
• Own the development of new processes and procedural documentation.
• Collaborate with various business teams to improve efficiency and speed of internal operations by improving process and/or system capabilities.
• Partner with middleware product team to enhance configuration tools, processes, and reporting by writing business requirements and testing proprietary software.

• 2+ years of experience with 5010/834 File Format, Jscript, and HIPAA compliance.
• 2+ years working with EDI formats (i.e. Fixed width, JSON, XML, etc.).
• 2+ years experience working with benefit enrollment platforms (i.e. TPA, COBRA,CDH, Health and Wealth, etc.)
• Familiarity with data exchange which leverages APIs.
• Has experience working with multiple different carrier specifications.
• Excellent communication and writing skills.
• Attention to detail and highly effective planning, organizational, time management, analytical, and problem-solving skills.
• Ability to work independently, demonstrate initiative, and exercise judgment in a fast paced and changing environment.
• Handle sensitive information in a confidential manner.
• Knowledge of HSA, HRA, FSA and COBRA a plus.

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ThrivePass is committed to providing an inclusive and welcoming environment for all team members. We do not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

Apply

Send your resume to Shivani.Chauhan@ThrivePass.com